RxLog Docs

Incidents

Incidents group related detections into one case so you can triage, investigate, and resolve threats.

An incident is a case built from one or more detections. It is where you do the real work of responding to a threat: read the evidence, judge how serious it is, and decide what to do. RxLog can also triage and write up incidents for you with AI.

Incidents board with Open, In Progress, Resolved, and Closed columns

The incident board

The board sorts every case into four columns: Open, In Progress, Resolved, and Closed. Each card shows the incident title, its ID, a short preview, and its severity. You can search, filter by status and severity, and create incidents by hand.

Drag a card between columns to move a case through its lifecycle.

Inside an incident

Open a card to see the full report. RxLog can generate this report for you with Generate AI Description.

Incident detail page with a generated security report

The report covers the overview, an executive summary, the detection context, and the observed activity, such as source and destination IP, protocol, and the action taken. On the right you get Incident Information, the AI Triage result, and a Timeline of every status change.

AI assistance

AI triage

RxLog can triage an incident on its own. The AI assistant posts a classification in the comments.

AI assistant classification marking an incident as false positive

The verdict tells you whether the case is a real threat or a false positive, how confident the AI is, and the evidence behind the call. In the example above, the incident is a high-confidence false positive, so it was resolved automatically.

Ask AI for next steps

For cases that need a human, open Ask AI to get guidance.

Ask AI dialog suggesting remediation steps

Type a question like "What are the immediate remediation steps?" and the assistant suggests concrete actions. You can save its answer to the comments so the whole team sees it.

How to work an incident

Open Incidents from the left menu.
Click a card in the Open column to read its report.
Check the AI Triage verdict and the evidence.
Use Ask AI for remediation steps, then save useful answers to comments.
Move the case to Resolved or Closed when you are done.

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